Hill Station Heritage Hotel
A legacy property with no online footprint — transformed into a confident, visible hotel with a modern OTA presence and revitalised brand identity.
Location
Nuwara Eliya, Sri Lanka
Overview
Giving a legacy hotel its first digital footprint.
Despite its heritage charm, this 55-room heritage property relied entirely on walk-ins and traditional agents. With zero OTA presence, it was invisible to modern travellers. Revotique’s role was to introduce the hotel to the digital marketplace in a way that respected its history while opening new revenue channels.
Our Approach
A ground-up digital launch for a heritage brand.
The hotel’s entry into the OTA space required careful configuration, storytelling, and operational alignment. We built a simple but effective structure that allowed the property to manage online bookings confidently while highlighting what made it unique.
Core steps included:
Launched and optimised listings on Booking.com and Expedia
Designed a rate and availability strategy aligned with the hotel’s capabilities
Created new visuals and content that celebrated its heritage identity
Trained staff on OTA tools, guest communication, and booking procedures
Results & Impact
New visibility, stronger confidence, and a modernised commercial outlook.
The hotel gained strong early traction after going online:
43% Occupancy Increase
Introduction of New Online Revenue Channels
Improved Staff Confidence & Digital Operations
This project marked a turning point for the property, opening new revenue streams and giving it access to a broader audience for the first time in its history.
Hill Station Heritage Hotel
A legacy property with no online footprint — transformed into a confident, visible hotel with a modern OTA presence and revitalised brand identity.
Location
Nuwara Eliya, Sri Lanka
Overview
Giving a legacy hotel its first digital footprint.
Despite its heritage charm, this 55-room heritage property relied entirely on walk-ins and traditional agents. With zero OTA presence, it was invisible to modern travellers. Revotique’s role was to introduce the hotel to the digital marketplace in a way that respected its history while opening new revenue channels.
Our Approach
A ground-up digital launch for a heritage brand.
The hotel’s entry into the OTA space required careful configuration, storytelling, and operational alignment. We built a simple but effective structure that allowed the property to manage online bookings confidently while highlighting what made it unique.
Core steps included:
Launched and optimised listings on Booking.com and Expedia
Designed a rate and availability strategy aligned with the hotel’s capabilities
Created new visuals and content that celebrated its heritage identity
Trained staff on OTA tools, guest communication, and booking procedures
Results & Impact
New visibility, stronger confidence, and a modernised commercial outlook.
The hotel gained strong early traction after going online:
43% Occupancy Increase
Introduction of New Online Revenue Channels
Improved Staff Confidence & Digital Operations
This project marked a turning point for the property, opening new revenue streams and giving it access to a broader audience for the first time in its history.
Hill Station Heritage Hotel
A legacy property with no online footprint — transformed into a confident, visible hotel with a modern OTA presence and revitalised brand identity.
Location
Nuwara Eliya, Sri Lanka
Overview
Giving a legacy hotel its first digital footprint.
Despite its heritage charm, this 55-room heritage property relied entirely on walk-ins and traditional agents. With zero OTA presence, it was invisible to modern travellers. Revotique’s role was to introduce the hotel to the digital marketplace in a way that respected its history while opening new revenue channels.
Our Approach
A ground-up digital launch for a heritage brand.
The hotel’s entry into the OTA space required careful configuration, storytelling, and operational alignment. We built a simple but effective structure that allowed the property to manage online bookings confidently while highlighting what made it unique.
Core steps included:
Launched and optimised listings on Booking.com and Expedia
Designed a rate and availability strategy aligned with the hotel’s capabilities
Created new visuals and content that celebrated its heritage identity
Trained staff on OTA tools, guest communication, and booking procedures
Results & Impact
New visibility, stronger confidence, and a modernised commercial outlook.
The hotel gained strong early traction after going online:
43% Occupancy Increase
Introduction of New Online Revenue Channels
Improved Staff Confidence & Digital Operations
This project marked a turning point for the property, opening new revenue streams and giving it access to a broader audience for the first time in its history.